Rejected
items

If we reject some of your clothing items, you have the following choices:

Rejected
items

If we reject some of your clothing items, you have the following choices:

Yellow top with broken zipper

DONATE
REJECTED
ITEMS

If you decide to donate all your rejected items, one of two things will happen. Firstly, we support a community programme, whereby micro entrepreneurs buy and sell the donated clothes within local communities, generating a much-needed extra income. Alternatively, donated clothing that is not sold through the programme will be donated to local charities.

DONATE
REJECTED
ITEMS

If you decide to donate all your rejected items, one of two things will happen. Firstly, we support a community programme, whereby micro entrepreneurs buy and sell the donated clothes within local communities, generating a much-needed extra income. Alternatively, donated clothing that is not sold through the programme will be donated to local charities.

Donation box filled with children's clothes

return
rejected
items

You could request for the rejected items to be returned to you. At a fee of R80 per 5 kg, as well as any additional shipping costs, all rejected items will then be delivered back to your Pargo drop-off point. You can expect to receive the items back within 3 weeks.

return
rejected
items

You could request for the rejected items to be returned to you. At a fee of R80 per 5 kg, as well as any additional shipping costs, all rejected items will then be delivered back to your Pargo drop-off point. You can expect to receive the items back within 3 weeks.

Return
whole
box

You could request for all your items to be returned to you. At a fee of R160 per 5 kg, as well as any additional shipping costs, all items will then be delivered back to your Pargo drop-off point. You can expect to receive the items back within 3 weeks. 

Please note that Pargo holds the parcel for 
8 days only. If you do not collect your parcel within 8 days, it will be returned to us and the above process will be repeated at the same cost.

If we do not receive a written request from you on how to treat rejected items within 2 weeks of us notifying you, the items will be donated.

Return
whole
box

You could request for all your items to be returned to you. At a fee of R160 per 5 kg, as well as any additional shipping costs, all items will then be delivered back to your Pargo drop-off point. You can expect to receive the items back within 3 weeks. 

Please note that Pargo holds the parcel for 
8 days only. If you do not collect your parcel within 8 days, it will be returned to us and the above process will be repeated at the same cost.

If we don’t receive a written request from you on how to treat rejected items within 2 weeks of us notifying you, the items will be donated.

Box stamped return to sender