HOW TO
send to us

We use Pargo’s distribution services to make sending your box easy and convenient – from anywhere in South Africa. If you are considering donating, please click here for different sending instructions. We always gratefully accept clothing donations so we can put more smiles, on more little faces

HOW TO
send to us

We use Pargo’s distribution services to make sending your box easy and convenient – from anywhere in South Africa. If you are considering donating, please click here for different sending instructions. We always gratefully accept clothing donations so we can put more smiles, on more little faces

Smiling little girl in yellow top

Courier
Costs

Sending your first 5 kg box is on us.

After that, you can order a free waybill every 3 months for a 5 kg box. Up to every 5 kg over and above the first, you will be charged a flat rate of R45. For every additional box, you will be charged R80. This will be deducted from the total we owe you for your clothing items. We will only pay for your delivery if you send a minimum of 20 items. You may send less, but the delivery cost will then be your responsibility.

Courier
Costs

Sending your first 5 kg box is on us.

After that, you can order a free waybill every 3 months for a 5 kg box. Up to every 5 kg over and above the first, you will be charged a flat rate of R45. For every additional box, you will be charged R80. This will be deducted from the total we owe you for your clothing items. We will only pay for your delivery if you send a minimum of 20 items. You may send less, but the delivery cost will then be your responsibility.

Pack
your
box

You can use any box as long as it is smaller than 40 cm x 40 cm x 40 cm. We require a box filled with a minimum of 20 items matching our selection criteria. If too few of your items match our selection criteria, we could reject the entire box.

Pack
your
box

You can use any box as long as it is smaller than 40 cm x 40 cm x 40 cm. We require a box filled with a minimum of 20 items matching our selection criteria. If too few items match our selection criteria, we could reject the entire box.

Different sized boxes

select a
drop-off point

With over 2 500 pick-up/drop-off points nationwide, Pargo aims to have a parcel drop-off point near your home or office. Parcel pickup points include popular stores such as Clicks, Freshstop at Caltex and Lewis. You can find a drop-off point closest to your home or work by visiting pargo.co.za/find-a-store

select a
drop-off point

With over 2 500 pick-up/drop-off points nationwide, Pargo aims to have a parcel drop-off point near your home or office. Parcel pickup points include popular stores such as Clicks, Freshstop at Caltex and Lewis. You can find a drop-off point closest to your home or work by visiting pargo.co.za/find-a-store

order a
waybill

We will supply you with a free waybill every 3 months for a 5 kg box. You can order your waybill on our website during the selling process. We will email your waybill to print and attach to your box. Please note that waybills are only valid for 30 days. Please request a new waybill if the 30-day period is exceeded.

order a
waybill

We will supply you with a free waybill every 3 months for a 5 kg box. You can order your waybill on our website during the selling process. We will email your waybill to print and attach to your box. Please note that waybills are only valid for 30 days. Please request a new waybill if the 30-day period is exceeded.

mobile phone in a hand

Drop & Track
your box

Once your box is ready, you can drop it off at your chosen Pargo drop-off point to be couriered to us. We have no control over the courier companies or how long it takes for them to deliver, but on average, boxes reach us within 2 weeks. Your tracking and waybill numbers are one and the same. You can track your parcel on the Pargo website.

Please note that Jolly Monsters is not a courier company and we cannot be held liable for losses incurred by the negligence on behalf of third parties. Please do not hesitate to speak to us if you do experience any problems with your delivery and we will gladly assist where possible.

Drop & Track
your box

Once your box is ready, you can drop it off at your chosen Pargo drop-off point to be couriered to us. We have no control over the courier companies or how long it takes for them to deliver, but on average, boxes reach us within 2 weeks. Your tracking and waybill numbers are one and the same. You can track your parcel on the Pargo website.

Please note that Jolly Monsters is not a courier company and we cannot be held liable for losses incurred by the negligence on behalf of third parties. Please do not hesitate to speak to us if you do experience any problems with your delivery and we will gladly assist where possible.